Email that goes both ways.

Give your business a real support mailbox, plus one simple API for the email your app sends: password resets, receipts, order confirmations. Run more than one business? Each gets its own separate mailbox, all in one place, for one small price.

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No credit card·Built for startups and small teams·One price, every mailbox
simpleflare.app
MR
Maya Rodriguez wedly
Re: your booking confirmation, one question
JT
James Tran tradesimple
Password reset didn't arrive, can you help
SB
Sara B. 1property
Invoice 2043, thanks for the receipt
await flare.send({
  business: "wedly",
  to: "[email protected]",
  template: "booking-confirmed",
  data: { name: "Maya" }
});

// sent, opened, then replied to
// her reply lands in your mailbox
You
Reply to Maya...
Send

A separate mailbox for every business you run.

Each business gets its own mailbox, its own address, its own replies. Nothing bleeds between them. Add a second business, or a tenth, and it is one more mailbox in the same login, not another subscription to juggle.

Maya R. · booking question
David K. · refund request
2 open · replies in seconds
James T. · reset code
Ana P. · billing
1 open · kept fully separate
Sara B. · invoice 2043
Tom L. · viewing time
0 open · same login

Everyone else sends email, or answers it.

The market splits in two, and nobody bridges it. SimpleFlare does both, per business, from one account.

The senders
Postmark, Resend, SendGrid
Fire transactional email through an API. Fast, reliable.
The replies land in some other Gmail. They have no mailbox.
The mailboxes
Front, Help Scout, Missive
Receive and reply as a team in a shared mailbox.
They cannot send your password resets or receipts through an API.
SimpleFlare
Send and receive, together
Your app's transactional email and the human replies, in one place.
Both halves, a separate mailbox per business, one account.

Send

One API sends the email your product depends on: password resets, login codes, receipts, order and shipping updates, invoices, and alerts. Edit the templates yourself, no deploy needed.

Inbox

Replies to support@ and hello@ land in a shared mailbox, sorted by business. Read, reply, forward, and assign as a team. Familiar like Gmail, at a fraction of the price.

Deliver

Opens, clicks, and bounces tracked out of the box. A bad address gets suppressed automatically, so one bounce never drags down the rest of your mail.

A live chat bubble for your site, in one line.

Drop one script tag on any website and a chat bubble appears. Visitors ask, you answer from the same inbox as your email. It matches your brand, works on any platform, and deflects the easy questions on its own.

  • Replies land in the same shared inbox as your email, per business.
  • A home screen with your own FAQ, so common questions answer themselves.
  • Light or dark theme and your accent colour, to match the site.
  • WordPress, Shopify, Webflow, or plain HTML. Loads async, never slows you down.
<script src="https://simpleflare.app/widget/embed" data-key="pk_..." async></script>
Hi there
How can we help?
Send us a message
We typically reply within an hour.
Common questions
What plans do you offer?
How do I get started?
Can I cancel any time?

Now your inbox answers for you, too.

The helpdesk features the big tools charge a fortune for, built in and simple. Draft replies with AI, deflect with a help center, catch people at the right moment, and always know who you are talking to.

AI drafts your replies

One click and AI reads the whole thread, pulls the answer from your own help center, and drafts a reply in the customer's language, on email or chat. You review and send. It never invents policies or grants access it should not.

One inbox, email and chat

Every conversation lands in one shared inbox, sorted by business. Reply, forward, assign, and tag as a team, without ever switching tools or losing context between channels.

A searchable help center

Write articles once. Visitors search them right inside the chat and on a fast, hosted help page that Google can find. The easy questions answer themselves, before they ever reach you.

Proactive messages

Pop the right message on the right page after a few seconds, "Questions about pricing? We are here." Turn quiet browsers into conversations, in the visitor's own language.

Know who you are talking to

Every conversation carries a contact profile: their email, past chats, and the pages and events they hit on your site. Full context, right next to the reply box.

Saved replies and office hours

Answer the common ones in a single click with saved replies. Set office hours and an away mode so expectations set themselves, plus a "Seen" tick when you read a message.

Clear the inbox in half the taps.

The small moves that make a support queue fly. Everything here works the same on your phone and your desk, so you can triage from anywhere.

Swipe, select, done

On your phone, swipe a conversation to star or archive it. On desktop, tick several and close, tag, snooze, or assign them all in one move.

Snooze for later

Not now? Snooze a conversation to later today, tomorrow, or next week. It leaves your inbox and returns to the top as unread, exactly when you asked.

Undo anything

Closed the wrong one? Marked spam by mistake? Every action shows a one-tap Undo for a few seconds, so nothing you do in a hurry is ever scary.

Assign, note, and @mention

Hand a conversation to the right person, or leave a private internal note and @mention a teammate to loop them in. Filter to "Assigned to me" or "Mentions" so nothing falls through.

Keyboard shortcuts

Fly through the queue without the mouse: j and k to move, Enter to open, e to close, s to star, r to reply, and slash to jump to search.

Search that thinks

Find anything fast with operators like is:unread, has:attachment, from: and label:, or just type a name or subject.

Your inbox isn't an ad product.

The big free inboxes read your mail to sell ads. SimpleFlare never does. You pay a fair price for the tool, so your messages, and your customers' details, stay yours, and any AI here only ever works to help you handle a message, never to profile anyone.

You're the customer, not the inventory

We make money from a simple subscription, not from advertising. Nothing you send or receive is mined to target ads.

Never sold, never brokered

Your mail and your contacts are never sold, rented, or handed to a data broker. That is not a policy we might change, it is the business model.

Encrypted in transit and at rest

Every message is encrypted on the wire as it comes and goes, and encrypted again where it is stored. TLS everywhere, by default.

Yours to take with you

Export any mailbox to a standard file whenever you like. No lock-in and no hostage data, so you can leave with everything you brought.

Everything email, in one place, at a price a small team can pay.

No enterprise contracts. No per-seat surprises. No juggling a sender here and a helpdesk there. One login handles the email you send and the replies you get, across every business you run.

Not a newsletter tool.
No bulk blasts, no purchased lists, no drip funnels. SimpleFlare does transactional email and the support that comes back, done well. If you need mass marketing, we are happily the wrong choice.

Send it. Answer it. One place.

Start free for 14 days. Wire up your first business and watch a reply land, usually before the trial ends.

Start your 14-day trial